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Privacy Policy

Last updated: April 2026

Kin Health Ltd ("Kin", "we", "us") operates the Kin iOS application. This Privacy Policy explains what information we collect, how we use it, where it is stored, and the choices you have. We collect only what we need to run the service, and we do not sell your data or use it for advertising.

What we collect

To provide the service, we collect and store the following:

  • Account information from Apple Sign In: a unique identifier and, if you choose to share it, your name and email address (Apple may relay a private email).
  • Profile information you enter in the app: details such as your goals, training preferences, body metrics, and dietary preferences.
  • Workout data you log: sessions, exercises, sets, reps, weights, durations, and notes.
  • Nutrition data you log: meals, foods, macros, and notes.
  • Coaching conversations you have with Kin's AI coach.
  • Sync metadata: timestamps and device identifiers used to synchronize your data across your devices.
  • Subscription status: an anonymized identifier used to verify your subscription entitlement.
  • Crash and performance data (opt-in only): if you enable "Share Crash Reports" in Settings, we collect anonymized crash reports and performance metrics — stack traces, device model, OS version, app version, and performance timing — via Sentry. These reports do not include your name, email, fitness data, nutrition entries, or coaching messages. This setting is off by default and can be toggled at any time.
  • Product analytics (anonymized, when enabled): we may collect anonymized usage analytics such as screen views, feature usage frequency, and session duration to understand how the app is used and improve the experience. Analytics never include your name, email, Apple identifier, fitness or nutrition data, or the content of your coaching conversations. See "Product analytics" below.

How we store your data

Your data is stored locally on your device and, if you sign in, synced to our cloud backend so it can be backed up and restored across your devices. Cloud storage is provided by Supabase, which hosts our PostgreSQL database. Data is encrypted in transit using TLS and encrypted at rest by the underlying infrastructure. Access to the database is restricted to authenticated systems and authorized personnel. You can delete all of your data at any time from Settings inside the app.

How we use your data

  • To authenticate you and keep you signed in.
  • To save your workouts, nutrition entries, and profile, and to sync them across your devices.
  • To generate personalized coaching, plans, and insights through the in-app AI coach.
  • To verify your subscription status and provide access to paid features.
  • To diagnose crashes and improve the reliability of the app (only if you opt in).
  • To understand aggregate, anonymized usage patterns so we can improve features and the overall product experience.

We do not use your data for advertising, and we do not sell your personal information to third parties.

AI coaching

When you interact with the AI coach, the relevant context — your conversation messages and a summary of your fitness profile (goals, training preferences, and recent workout or nutrition entries needed to answer you) — is sent to Anthropic's Claude API to generate a personalized response. Anthropic processes the request to return a reply and, under their API data usage policy, does not use this data to train their models. We do not send raw health data, passwords, payment information, your Apple identifier, or your email to Anthropic.

Conversations are stored locally on your device and, if you are signed in, optionally synced to your encrypted Supabase account so they are available across your devices. You can delete your conversations and all other data at any time from Settings inside the app.

Voice logging

If you log activities by voice, the audio is sent to OpenAI's Whisper API for speech-to-text transcription, and the resulting text is processed like any other entry. OpenAI's API data usage policy applies; OpenAI does not use audio submitted to the API to train their models. We do not retain audio recordings after transcription completes.

Crash reporting

Crash reporting is opt-in. If you enable "Share Crash Reports" in Settings, we use Sentry to receive anonymized crash reports and performance diagnostics so we can fix bugs and improve reliability. Sentry receives stack traces, device model, OS version, app version, and performance metrics. We do not send your name, email, fitness data, nutrition entries, or coaching messages to Sentry. You can turn this setting off at any time, and no crash data is collected when it is disabled.

Product analytics

We may use a privacy-respecting product analytics provider (such as Mixpanel or PostHog) to collect anonymized usage data that helps us understand how Kin is used and improve the experience. The events we may collect include screen views, feature usage frequency, and session duration. Analytics events do not include your name, email, Apple identifier, payment details, fitness or nutrition data, body metrics, or any content from your AI coaching conversations. We do not use analytics for advertising or sell any analytics data, and we do not combine analytics with third-party data sources to build a profile of you. Where required by law, we will request your consent before enabling analytics.

Third-party services

We use a small number of trusted service providers to operate Kin. Each handles only the data needed for its function:

  • Apple — Sign in with Apple for authentication, and the App Store for subscription billing.
  • Supabase — cloud database and authentication session management for storing and syncing your data.
  • Anthropic — processes coaching conversations through the Claude API to generate personalized AI responses. Anthropic does not use API inputs to train their models. We do not send your name, email, Apple identifier, payment information, or raw health data.
  • OpenAI — transcribes voice recordings via the Whisper API for voice logging. OpenAI does not use API inputs to train their models, and audio is not retained after transcription completes.
  • RevenueCat — verifies and manages your App Store subscription entitlement.
  • Sentry — receives anonymized crash reports and performance diagnostics (stack traces, device model, OS version, app version, performance metrics) when you opt in via "Share Crash Reports" in Settings. No personal information, fitness data, or coaching content is sent.
  • Mixpanel or PostHog (planned) — receives anonymized product usage analytics (screen views, feature usage, session duration) so we can improve the product. No personal, health, or conversation data is sent.

We do not use any third-party advertising networks, ad trackers, or analytics services that build a profile of you.

Data retention

We retain your account data and synced content for as long as your account is active. If you delete your account, we delete the associated data from our systems, subject to the exceptions noted below.

Data deletion

You can delete your account and all associated cloud data at any time from Settings inside the app, or by emailing us at artemis.ops@proton.me. On deletion, we remove your authentication record and your stored workout, nutrition, profile, and coaching data from our Supabase database. Anonymized crash reports, anonymized analytics events, and minimal records we are required to keep for legal, tax, or fraud-prevention reasons may be retained.

Your rights

Depending on where you live, you have rights regarding your personal information. Under the EU/UK GDPR and similar laws, these include:

  • Right of access — to obtain a copy of the personal data we hold about you.
  • Right to rectification — to have inaccurate or incomplete data corrected.
  • Right to erasure ("right to be forgotten") — to have your personal data deleted.
  • Right to data portability — to receive your data in a structured, commonly used, machine-readable format and to transmit it to another controller.
  • Right to restrict or object to certain processing, including any processing based on legitimate interests.
  • Right to withdraw consent at any time where processing is based on consent (for example, opt-in crash reports or analytics).
  • Right to lodge a complaint with your local data protection authority (in the UK, the Information Commissioner's Office).

You can exercise these rights from within the app or by contacting us at artemis.ops@proton.me. We will respond within the timeframe required by applicable law.

Children

Kin is not directed to children under 16 and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can delete it.

International data transfers

Kin Health Ltd is based in the United Kingdom. Our service providers may process your data in the United States, the European Union, or other regions where they operate. Where required, we rely on appropriate safeguards such as standard contractual clauses for these transfers.

Security

We use industry-standard measures to protect your data, including TLS encryption in transit, encryption at rest, access controls, and authentication tokens managed by Supabase Auth. No system is perfectly secure, but we work to keep your information safe and to disclose any incidents that affect you as required by law.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you in the app or by updating the "Last updated" date above. Continued use of Kin after changes take effect constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or how we handle your data, contact Kin Health Ltd at artemis.ops@proton.me.

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